Contact Us at Jane Crown Underground Poetry

Welcome to Our Contact Page

We are thrilled to welcome you to the contact page of Jane Crown Underground Poetry. We appreciate your interest in exploring the depths of the underground world of poetry with us. Our community thrives on the exchange of ideas, thoughts, and the beautiful complexity of words.

Communication forms the very heart of what we do here at Jane Crown Underground Poetry. It’s through your feedback, questions, and interactions that we continue to evolve, improve, and serve you better. We value your voice and are always excited to hear from you. Whether you have an inquiry, a suggestion, or simply wish to express your thoughts about our work, we're here to listen. Your interaction enriches our collective journey in the poetic realm.

Contact Information

Please feel free to reach us directly via email. We strive to offer prompt and courteous responses to all inquiries. We understand the importance of clear and concise communication, and we're committed to providing exceptional customer service.

Our primary mode of communication is via email. For all your inquiries, suggestions, or feedback, please send us a message at info@janecrown.com. Please note that we currently do not have a phone contact option. We aim to make our email interactions as effective and efficient as possible to ensure your needs are addressed promptly.

Instructions for Using Our Contact Form

Our contact form is a convenient way to reach us. We encourage you to fill out all fields in the form for us to serve you better. Please provide your name and your email address. In the message section, kindly specify the reason for your inquiry, giving as many details as possible to help us provide a comprehensive response.

Upon submission, your message will be directed to our dedicated team. We take every message seriously and you can expect a detailed response from us. To receive the best response, we recommend being clear and concise in your message. We typically respond within 24-48 hours during business days.

Our Business Hours

We are open for communication from Monday to Friday, 9:00 AM - 6:00 PM EST. During these hours, we are fully operational and our team is ready to handle all your inquiries. We endeavor to provide prompt responses within our working hours.

While we appreciate every message we receive, please note that inquiries sent outside of these hours or during the weekend will be addressed on the next business day. We value your patience and understanding in this regard. Please bear in mind our timezone to align your expectations with our operational hours.

Response Time Expectations

We understand that your time is valuable and we strive to respond to your inquiries as quickly as possible. Our typical response time is within 24-48 hours during business days. We aim to provide comprehensive and thoughtful responses to all inquiries.

For urgent inquiries, we recommend mentioning the urgency in your email subject line or at the start of your contact form message. For non-urgent inquiries, rest assured we will respond as swiftly as possible. If you haven’t heard back from us within our specified response time, please feel free to send a follow-up message. We thank you in advance for your understanding and patience.

Alternative Contact Methods

While email remains our primary mode of communication, we understand that it may not be the most convenient option for everyone. We welcome you to connect with us via our social media channels. We are active on various platforms and encourage you to follow us for updates and announcements.

In addition to social media, we often host live events and webinars where we engage directly with our community. We would be delighted if you could join us and share your thoughts. The right method to reach us depends on the nature of your inquiry and your preferred mode of communication. We are here to listen, interact, and assist you in any way possible.